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CamLingo - Support
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📱 About CamLingo
CamLingo is an innovative language learning app that uses Google Gemini AI to help you learn vocabulary through photo recognition. Turn any photo into a learning opportunity!
Key Features:
- Photo Album Recognition: Select images from your photo library and let AI identify objects to learn related vocabulary
- Camera Recognition: Take photos in real-time and instantly get vocabulary learning content
- Local Storage: Save your photos and learning records on your device for offline review
- 22 Language Support: Interface and vocabulary learning in 22 languages
- Personalised Learning: Set your learning language and native language preferences
- Offline Review: Access your saved photos and vocabulary anytime
Privacy Notice: Since photos are uploaded to Google Gemini for recognition, please do not take or upload photos containing personal privacy information such as documents, ID cards, credit cards, or other sensitive personal data.
Usage Limits: Free users receive 3 complimentary photo recognition attempts. Each recognition counts as one attempt, including re-recognising the same photo or switching languages. Changing your learning language or native language requires new recognition and consumes additional attempts.
🌍 Supported Languages
CamLingo supports 22 languages for both interface display and vocabulary learning:
English (US)
English (UK)
简体中文
繁體中文
日本語
한국어
Español (España)
Español (México)
Français (France)
Français (Canada)
Português (Portugal)
Português (Brasil)
Deutsch
Русский
Italiano
Nederlands
العربية
हिन्दी
ไทย
Tiếng Việt
Türkçe
Polski
❓ Frequently Asked Questions
How do I get started?
After downloading the app, you'll be guided to select your learning language and native language. Once setup is complete, tap "Photo Library" or "Camera" to start learning vocabulary through photo recognition.
Why does the app need camera and photo permissions?
The app requires these permissions to:
- Photo Library: Let you select existing photos for vocabulary recognition
- Camera: Enable real-time photo capture for instant learning
- These permissions are only used when you actively choose to use these features
How are recognition attempts counted?
Each successful photo recognition uses one attempt:
- Recognising the same photo multiple times = multiple attempts
- Changing learning language and re-recognising = additional attempts
- Free users have 3 total attempts
- Recognition only works for your currently selected learning and native languages
What photos should I avoid uploading?
For your privacy and security, please do not upload photos containing:
- Personal documents (passports, driving licences, ID cards)
- Financial information (credit cards, bank statements)
- Medical records or prescriptions
- Screenshots of personal messages or emails
- Any other sensitive personal information
Remember: Photos are sent to Google Gemini AI for recognition, so only upload images of objects you want to learn vocabulary about.
What happens to my photos?
Your privacy is important to us:
- Photos are only sent to Google Gemini API for recognition purposes, we do not store your photos
- We record necessary account information including: subscription status, usage count, system timezone, usage time, and your authorised name and email
- Your photos and learning records are saved locally on your device only
- You can contact us at any time to delete your account information
Can I use the app offline?
Partially - you can review your saved photos and vocabulary offline, but photo recognition requires an internet connection to access the Google Gemini AI service.
How accurate is the AI recognition?
We use Google Gemini, one of the most advanced AI models available. Recognition accuracy depends on photo quality, lighting, and object clarity. For best results, ensure good lighting and clear object visibility.
🔧 Technical Support
When reporting issues, please include:
- Device model (iPhone 15 Pro, iPad Air, etc.)
- iOS/iPadOS version
- App version
- Your learning and native language settings
- Detailed description of the issue
- Screenshots or screen recordings (if applicable)
📋 App Information
Version: 1.0.0
Release Date: June 2025
Compatibility: iOS 17.0 or later
Supported Devices: iPhone, iPad
AI Technology: Google Gemini API
Free Recognition Attempts: 3 per user
🚀 What's New
Version 1.0.0 - Initial Release (June 2025)
- 🎉 Launch of CamLingo
- 📸 Photo library and camera recognition
- 🌍 Support for 22 languages
- 💾 Local storage for photos and vocabulary
- 🆓 3 free recognition attempts
- 🎯 Personalised language learning settings
💡 Tips for Best Results
- Use photos with good lighting and clear objects
- Ensure objects are the main focus of the image
- Try different angles if recognition isn't accurate
- Set your languages correctly before recognition
- Save interesting photos for offline review